Quick summary: All CardGrind purchases are sold by Paddle, our merchant of record, and refunds follow Paddle's Refund Policy. You can ask for a refund within 14 days of any charge. Paddle reviews each request, and consumers in some countries have a legal right to a refund on top of that.
Cancelling stops future charges at any time. It doesn't refund a charge on its own; to get money back, request a refund.
Paddle ("Paddle"), the company that runs our checkout, sells CardGrind subscriptions and Founders FOTL /50 on behalf of CardGrind, LLC. Paddle processes your payment, handles tax, issues your receipt and processes any refund. Paddle's Refund Policy and Buyer Terms apply to every purchase. If anything on this page differs from Paddle's policy, Paddle's policy applies.
WNBA Access starts with a 14-day free trial (one per account). You are not charged during the trial. If you cancel during the trial, you won't be charged and your access ends when you cancel. If you don't cancel, the first payment is taken when the trial ends.
Founders FOTL /50 is a one-time purchase. You can request a refund within 14 days of the purchase, under the same Paddle policy as above. If a refund is approved, your Founders FOTL access ends, your Founder number is released and may be issued to a future buyer, and your Hall of Founders entry is removed.
Depending on where you live, you may have a legal right to cancel and get a full refund, for example 14 days in the EU, EEA, Switzerland and the UK. These rights override anything on this page. Paddle's Refund Policy explains how they apply, including for digital services you start using right away and for free trials.
Approved refunds go back to your original payment method. Paddle processes them within 14 days of approval; your bank may take a few more days to show it.
If something looks wrong with a charge, please contact us or Paddle before disputing it with your bank. It's usually faster. This doesn't limit your right to dispute a charge.
We may update this policy from time to time. The version in effect on the date of your purchase applies to that purchase. Material changes will be posted here with a new effective date.